PRODUCT DETAILS
REVIEWS
SHIPPING & RETURNS
Returns Policy
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Shipping
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CUSTOM TABS
Acterk Electric Bike Adults 1000W Motor: Fat Tires Mountain Bike with Powerful Light - 48V 15Ah Battery - Max 30MPH - Max Mileage 40Miles - Shimano 7-Speed
Shipping Policy
All of our products are free shipping! The delivery area is throughout the USA.
2. Transportation time:
We do our best to ship the goods within 24 hours. After shipping, we will send you an email with the logistics tracking number, so that you can keep track of the delivery information. Usually, we will deliver the ebike to you within 2-10 days.
3. Cooperative logistics company: UPS，FedEx，USPS
4. Order tracking:
After the products are shipped, we will send you an email with the logistics tracking number, so that you can keep track of the delivery information. For more transportation information, please send emails to (service@okfebike.com), and we are happy to reply within 24 hours.
5. Cancel orders and modify the shipping address:
<1> If you have not received the email with shipping notice and logistics tracking number: You can cancel or modify your order by contacting our customer service via email (service@okfebike.com). Our customer service will help you cancel or modify the order within 24 hours after receiving your email.
<2> If you have received the email with shipping notice and logistics tracking number: Please note that we cannot cancel or modify the order. We can only try our best to get the logistics company to intercept the goods. Please contact us via email (service@okfebike.com) as soon as possible. Please also be patient to wait for the parcel to arrive. You can choose to keep it or contact us to return the goods for a refund.
